Direct communication with a QHC employee
QHC uses Microsoft Teams SMS for low-volume, one-to-one conversational communication between individual employees and existing customers, prospective customers, vendors, and other business contacts.
Messages are limited to the direct business relationship or inquiry that led to the conversation. They may include customer support, answers to questions, follow-up information, meeting coordination, service-related updates, or similar business matters. Each conversation is handled by an individual QHC employee through Microsoft Teams.
This program is not used for marketing campaigns, bulk messaging, automated alerts, or API-driven messaging.
Verbal opt-in
Consent to receive messages
Recipients opt in verbally during an existing business interaction, phone call, meeting, or customer-support conversation before SMS communication begins. The employee begins SMS communication only after the recipient provides affirmative consent. If the recipient does not agree, the employee will not begin the SMS conversation.
QHC can continue this conversation with you by text message. Messages will be related to your inquiry or our direct business conversation. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to unsubscribe. Do you agree to receive SMS messages from us at this number?
By agreeing, recipients also acknowledge the QHC SMS Terms & Conditions and QHC SMS Privacy Policy.
Participation controls
Clear expectations for every conversation
Message frequency
Message frequency varies based on the inquiry or business matter being discussed. QHC does not send recurring marketing texts through this program.
Carrier charges
Message and data rates may apply according to the recipient's mobile service plan and carrier terms.
Help and opt-out
Reply HELP for assistance. Reply STOP to stop messages from the specific QHC employee number used in the conversation.
In context
Message examples
The examples below illustrate the practical, conversational nature of QHC messages. Actual content depends on the recipient's inquiry or ongoing business discussion.
Sample 1
Hi John, this is Michael from QHC. I'm following up on the question we discussed earlier today. Let me know if you need any additional information. Reply STOP to opt out.
Sample 2
Hi Sarah, this is Michael from QHC. Just confirming our meeting tomorrow at 2:00 PM. Please reply here if anything changes.
Sample 3
Thanks for the update. I'll check with our team and follow up with you here. Reply HELP for assistance or STOP to opt out of messages from this number.
Program responses
Confirmation, opt-out, and help messages
QHC uses clear confirmation and support language so recipients can understand their messaging status and manage participation at any time.
Opt-in confirmation: Thank you for opting in to receive one-to-one text messages from QHC. Msg frequency varies. Msg & data rates may apply. Reply HELP for help. Reply STOP to opt out from receiving messages from this number.
Opt-out confirmation: QHC: You have successfully opted out of messages from this number and will receive no further messages. Reply START to resume. Msg & data rates may apply.
Help response: QHC support: For assistance, contact us at ali_kitabi@hotmail.com. Reply STOP to opt out of messages from this number. Msg & data rates may apply.